Or, as W. Edward Deming put it: “A bad system will beat a good person every time.”   It’s a fact.  You could hire the best, brightest,...

Yep, that’s the rumor apparently…  I heard this just the other day.  I had to ask her where she heard this.  She said that a friend told...

Stop and think about it for a minute.  Getting ready for work, your method to get or make your coffee, your drive into work, your...

An issue arises in business, where your Lean Six Sigma expert summons 20 of your best workers in a room, + Pizza, and few breaks to map...